Introduction

Starting from May 25, 2018, the EU Regulation 2016/679, commonly referred to as the General Data Protection Regulation (GDPR), becomes applicable in all European Union member countries.

This is the new law on personal data protection, and its purpose is twofold: on one hand, it safeguards European citizens who give their consent for the processing of personal data, and on the other hand, it regulates the aspect of privacy more uniformly across different European cities.

From now on, the consent provided by users during browsing must be essentially informative and explicit. They must confirm their willingness to provide consent for the processing of their personal data. At the same time, all websites must display a clear Privacy Policy indicating exactly which data will be collected and stored, by whom, and for how long.

According to this regulation, users must have the possibility to deny or modify their consent for the processing of personal data at any time. This means that all visitors of the website www.plaisant.eu/en/ must be able to delete their data at any time and in a simple manner.

This new law applies to all websites located in the European Union and to those that foresee interaction from users coming from EU countries.

The most significant difference for cookies regarding GDPR is that consent must translate into a clear affirmative action by users, whether the consent is given or refused, while still allowing navigation on the site.

In practice, consent banners for cookies are compliant only if they ensure that consent is:

• INFORMED AND PREVENTIVE: users must be informed in advance about the purposes of cookies and must have the ability to deselect various types of cookies;
• EXPLICIT: user behavior must be understood as an affirmative and positive action;
• RECORDED: the website owner must have proof of the consent obtained from the user;
• REVERSIBLE: users must have the ability to withdraw their consent at any time, as well as the option to refuse cookies while continuing to navigate the website normally. Beyond the aspect of cookies, it will be mandatory to notify users of any breaches suffered within 72 hours.

This means that the website www.plaisant.eu is under constant monitoring by the website owner and webmaster to ensure its security.

To comply with the obligations of data collection, processing, and retention, the following is ensured:

• RIGHT OF ACCESS: that is, the possibility of accessing one’s personal data. We inform visitors of the reason for collecting user data, how they are processed, and stored;
• RIGHT TO BE FORGOTTEN: that is, the possibility to request the deletion of data;
• DATA PORTABILITY: that is, the ability for users to transfer their personal data from one electronic processing system to another.

About Us

Our website address is https://www.plaisant.eu/en/

What Personal Data We Collect and Why We Collect It

Plaisant may collect or process the following personal data:

• Information such as IP, your name, address, phone number, email;
• Payment and billing information;
• Preferences for certain services and activities;
• Data derived from cookies. For more details, consult our cookie policy;
• Location data if you have given consent;
• Information obtained through third parties if you have given consent.

The personal data we collect about you is processed to:

1. respond to a specific request regarding the offered services;
2. fulfill a legal obligation related to taxation;
3. provide informational communications based on specific interests, with prior consent that can be revoked at any time.

We may collect your personal data when:

• you contact us for information through our contact channels;
• you participate in courses, workshops, or seminars;
• you browse our website;
• you give consent to share your information with our partners.

We use cookies (small text files in your browser). For more details on them and how to disable them, consult our cookie policy.

How We Use and Process Your Data

Data is provided by the client’s initiative and/or upon request from Plaisant. It is processed digitally using electronic tools and stored on computer media in compliance with minimum security measures. They are completely deleted as soon as the user requests it.

We may use and analyze your data for the following purposes:

Improve and innovate our service

We collect anonymous information to improve our offerings. None of these analyses allow for individual identification of users, nor are they performed for commercial purposes.

Marketing and User Profiling

The processing of your personal data can only occur with your specific and explicit consent.

By providing your consent, you can:

• stay informed about new services. Communication can also take place through automated methods, such as instant messaging, postal mail, and email;
• receive personalized offers based on the existing working relationship.

You can always revoke this consent and choose not to receive our communications by visiting “Your Privacy.”

Contact Form

When visitors fill out our information request form, we collect the data shown in the form for the minimum time necessary to respond to the specific request.

Cookie

Read our Cookie Policy.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that website.

Analytics

When you visit our website, navigation information is collected (e.g., the time and day of the visit, any previous visits by the same visitor, the source site, etc.). This information is used to improve the website.

For further information, you can consult Google Analytics Data Protection. Our site uses some cookies with the exclusive purpose of improving the website’s usability and associated services; our site does not track users.

How We Protect Your Personal Data

We protect your data by storing it accurately and using it only if you have given consent.

Visitor comments are disabled.

Our site may provide links to third-party sites and, in this regard, we are not responsible for the security and content of such sites. Therefore, read the respective privacy and cookie policies before browsing them or providing personal information.

Who We Share Your Data With

Your personal data may be known to third parties, as processors and/or data controllers, to collaborators exclusively in relation to their tasks and the above-mentioned purposes.

We may also share information about you with:

• a professional studio for the keeping of accounts and accounting processes;
• financial authorities, law enforcement, or regulatory authorities;
• collaborators and partners. How Long We Retain Your Data We retain your data for the time necessary as required by law based on the consents you have given.

How Long We Retain Your Data

We retain your data for the time necessary as required by law based on the consents you have given.

Your Rights Over Your Data

You can request to receive an exported file of the personal data we hold about you, including the data you have provided to us. You can also request that we erase all personal data about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.

Visit the dedicated privacy section below to:

• request a copy of your personal data;
• modify or update your personal data;
• request the deletion of your personal data.

We only keep your data for the time necessary to complete activities or for legal obligations. Some data may be kept even after the employment relationship has ceased, but will never be used for commercial purposes, only for tax purposes.
Data will be deleted within a maximum of 48 hours from the request.

From Which Third Parties We Receive Your Data

We do not receive any data from third parties.

Contact Information

Plaisant
Carlo Liberati
Email: privacy@plaisant.eu
Telefono: 069056201

Useful Links

1. To read the regulations, you can click here
2. To learn about the various penalties applicable based on the type of violation committed, you can click here
3. PTo submit a complaint to the Privacy Authority, you can contact the Authority using the methods you can  find here.

Last update in February 2024.
Further updates will be made available on this page of the website.